Take-off

Airport System Interfaces

Interfaces to different financial systems, like SAP or real-
time flight plan updates guarantee a smooth integration of
VIP Assistant into your existing IT infrastructure.

Integration Airport Management System

All flight data including guest information, airplane location
and flight times are displayed in real time in VIP Assistant.
If gates or landing times change, this is highlighted
immediately in the software.

Point of Sale & Retail

Sell your products fast and easy to your guests. Calculation
of commissions and discounts as well as the receipt of tips
are also included.

Children's Birthdays

A wonderful experience for your youngest guests. Enable
online booking of children’s birthday parties including details
such as special menus or balloons.

CRM

Learn more about your guests. Extensive reports allow a
more targeted approach and direct marketing measures.

Stock Control

Simple management of your products - from ordering retail
products to receipt of goods as well as physical inventory.

Flight Plan Display

With the flight plan display, you can immediately see all
flight plan changes and react accordingly.

Check-In

The check-in module helps you to keep track of your guests
in the VIP area at all times.

VIP Services

Manage all guest-related operations covering arrival,
departures, transfers and door-to-door services for VIP
passengers. A graphical lounge and vehicle overview
guarantees the availability of required resources at the
right place and time.

TAC|Sense

Upcoming bookings and guest details are displayed on
smartphones and tablets. Employees can quickly and easily
view guest names, edit them, and create or change
reservations at their fingertips.

Meet-and-Greet

Organize pick-up and meet-and-greet services for your VIP
guests. Guest languages and individual preferences are
clearly displayed for employees in the software.

Fleet Management

Manage all reservations for your limousines and offer your
guests a relaxed transfer to the lounges as well as to the
planes.

Room Management

Rent your conference rooms or lounges quickly and easily
to your VIP guests as well as to larger groups and
companies.

Reservations

With the help of this module you can quickly create new
appointments for arrival, departure or transit services.
When making reservations, employee lounges and
limousines are automatically checked. At a glance, you can
see all upcoming appointments and move them by
drag-and-drop if changes are made at short notice.

Web Booking

In the TAC Webshop guests reserve VIP and Visitor Services
online in advance or buy gift certificates directly from their
smartphone. Each function is optimally displayed on all
devices and paid for using international payment methods.

Tour Guides

The online administration tool gives an overview of the
tour guide deployment times. New tours are automatically
forwarded as calendar entries by e-mail to the tour guide.

Visitor Services

With this module you always have an overview of
individual group and package bookings as well as guided
tours, children‘s birthdays or conferences.

Gift Certificates

The Gift Certificates module will assist you in issuing as well
as redeeming gift certificates and thus helping to increase
your sales figures sustainably.