VIP Assistant
Here you can see all the functions that “VIP Assistant – Software for VIP and Visitor Services” offers. You can flexibly determine which modules you finally use.
Modular structure
VIP Services
Visitor Services
Web Booking
TAC|Sense
CRM
Point of Sale
& Retail
Gift Certificates
Children’s Birthdays
VIP Services
Manage all guest-related operations covering arrival, departures, transfers and door-to-door services for VIP passengers. A graphical lounge and vehicle overview ensures the availability of required resources at the right place and time.
Airport System Interfaces
Interfaces to different financial systems, like SAP or real-time flight plan updates guarantee a smooth integration of VIP Assistant into your existing IT infrastructure.
Integration Airport Management System
All flight data including guest information, airplane location and flight times are displayed in real time in VIP Assistant. If gates or landing times change, this is highlighted immediately in the software.
Meet and Greet
Organize pick-up and meet-and greet services for your VIP guests. Guest languages and individual preferences are clearly displayed for employees in the software.
Reservations
Create new appointments for arrival, departure or transit services. When making reservations, lounges and limousines are automatically checked. You can see all upcoming appointments and move them by drag-and-drop if changes are made.
Room Management
Rent your conference rooms or lounges quickly and easily to your VIP guests as well as to larger groups and companies.
Fleet Management
Manage all reservations for your limousines and offer your guests a relaxed transfer to the lounges as well as to the planes.
Stock Control
Simple management of your products – from ordering retail products to receipt of goods as well as physical inventory.
Check-In
The check-in module helps you to keep track of your guests in the VIP area at all times.
Flight Plan Display
With the flight plan display, you can immediately see all flight plan changes and react accordingly.
Visitor Services
With this module you always have an overview of individual group and package bookings as well as guided tours, children‘s birthdays or conferences.
Tour Guides
The online administration tool gives an overview of the tour guide deployment times. New tours are automatically forwarded as calendar entries by e-mail to the tour guide.
Web Booking
In the TAC Webshop guests reserve VIP and Visitor Services online in advance or buy gift certificates directly from their smartphone. Each function is optimally displayed on all devices and paid for using international payment methods.
TAC|Sense
Upcoming bookings and guest details are displayed on smartphones and tablets. Employees can quickly and easily view guest names, edit them, and create or change reservations at their fingertips.
CRM
Learn more about your guests. Extensive reports allow a more targeted approach and direct marketing measures.
Point of Sale & Retail
Sell your products fast and easy to your guests. Calculation of commissions and discounts as well as the receipt of tips are also included.
Gift Certificates
The Gift Certificates module will assist you in issuing as well as redeeming gift certificates and thus helping to increase your sales figures sustainably.
Children’s Birthdays
A wonderful experience for your youngest guests. Enable online booking of children’s birthday parties including details such as special menus or balloons.